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Roller Skate Shoes Related Questions

What comes with each pair of roller skate shoes?

No LED Version:

  • Roller Skate Shoes (1 pair): High-quality roller skate shoes designed for comfort and durability.
  • Repair Kit with Spare Wheel: Includes essential tools and a spare wheel for quick repairs and maintenance.
  • User Manual: Detailed instructions for usage and maintenance to ensure the best performance.

LED Version:

  • LED Roller Skate Shoes (1 pair): Stylish shoes with integrated LED lights for a fun and eye-catching experience.
  • Charging Cable (Micro USB): Convenient cable for charging the LED lights.
  • Repair Kit with Spare Wheel: Includes essential tools and a spare wheel for quick repairs and maintenance.
  • User Manual: Detailed instructions for usage and maintenance to ensure the best performance.

How do I extend and retract the wheels?

To Extend:

  1. Locate the Switch: Find the switch on the heel of the shoes, marked with an arrow.
  2. Set to Open: Ensure the arrow on the switch points to “Open”.
  3. Press the Button: Push the button to release the wheels outward.
  4. Lock the Wheels: Turn the switch button to the right to lock the wheels in place securely.

To Retract:

  1. Set to Open: Ensure the arrow on the switch points to “Open”.
  2. Press the Button and Apply Pressure: Push the button while pressing on the heel or toe area to retract the wheels.
  3. Lock the Wheels: Turn the switch button to the right to lock them securely inside the shoe.

This easy mechanism allows for a seamless transition between walking and skating, making the shoes versatile and user-friendly.

How do I select the correct size?

Choosing the right size for your roller skate shoes is crucial for a comfortable and enjoyable skating experience. Follow these steps to find your perfect fit:

1. Measure Your Foot:  

  • Use a ruler or measuring tape to measure the length of your foot from heel to toe. Ensure to measure both feet, as they may differ slightly.

2. Refer to the Sizing Chart:

  • Compare your foot measurement to our sizing chart.

3. Fit Preference:

  • Snug Fit: Opt for the size that matches your foot measurement or where your foot length is marginally smaller by approximately 0.2 inches (0.5 cm). This allows for a snug fit, ensuring impeccable control and responsiveness.
  • Comfort Fit: Choose a size that offers approximately 0.2 – 0.38 inch (0.5 – 1 cm) of extra room beyond your foot measurement. This balance ensures both comfort and stability while skating.

View the detailed size guide here. Ensure accurate measurement for optimal performance and enjoyment. If you have any questions or need assistance, our customer support is here to help.

How do the LED lights work and how do I charge them?

Inside each pair of our retractable roller skate shoes, you’ll find a button that not only lets you control the mesmerizing LED lighting but also serves as a charging port. Here’s how it works:

Versatile Lighting Options:

  • Color Choices: Choose from 7 vibrant colors to match your style and mood.
  • Flashing Modes: Use the same button to effortlessly switch between colors and select from 3 distinct flashing modes for added flair and visibility.

Convenient Power Source:

  • Charging: The LED lighting is powered by a user-friendly micro USB connected to the same button. Plug in the included charging cable to recharge the lights.

With this innovative LED feature and built-in charging convenience, your roller skate shoes illuminate your path and keep you on the go. Make each skate a unique and eye-catching experience while enjoying the fusion of fashion and functionality with our LED-enhanced roller shoes.

What is the maximum weight the shoes can support?

Our roller skate shoes do not have a specific weight limit. However, we generally recommend a maximum weight of 220 lbs (100 kg) for optimal performance and durability. Please keep in mind that the recommended weight limit may vary depending on your skating style and preferences.

While our roller skate shoes are designed to be sturdy and supportive, exceeding the recommended weight limit could potentially affect the performance and longevity of the product. We suggest taking into consideration your skating style, intensity, and any specific requirements you might have to ensure a comfortable and safe experience.

How much do the roller skate shoes weigh?

The weight of our roller shoes varies based on the shoe size and model. On average, they weigh between 2.5 to 3.5 lbs (1.1 to 1.6 kg). The specific weight within this range depends on the size and design of the shoes you choose. Lightweight designs enhance mobility, making them easy to wear and carry around.

How do I stop safely while skating?

Mastering the braking technique is essential for a safe and enjoyable roller skating experience. Here’s how to brake effectively:

1. Bend Your Knees:

  • Begin by bending your knees. This action helps lower your center of gravity, enhancing your balance when you need to stop.

2. Adjust Your Feet:

  • Shift your feet into the correct position. Move your dominant foot slightly forward and your non-dominant foot backward. Transfer more weight to your dominant/front foot, allowing your non-dominant/back foot to be free for movement.

3. Form the T Shape:

  • Lift your back foot slightly off the ground, balancing on your front foot. Turn your back foot 90 degrees, creating a T shape with your feet. Gently lower your back foot to make contact with the skating surface. Keep the majority of your weight on your front foot.

4. Stay on Course:

  • Maintain your hips’ alignment with your front foot. Avoid letting your hips open up or swerve to the side, as this could lead to unintended changes in direction and potential collisions.

5. Gradual Stop:

  • Continue dragging your back foot to slow down and eventually stop. The more pressure you apply, the quicker you’ll halt. However, avoid stomping down suddenly, as it could disrupt your balance.

Master this braking technique to glide and stop confidently while roller skating. Remember, practice makes perfect, so take your time getting comfortable with these steps.

Orders and Policies Related Questions

Which countries do you ship to?

We’re delighted to offer worldwide shipping to cater to our global community of roller skate enthusiasts! We operate from a network of international warehouses strategically located to match your location, preferred shoe model, and size. Our goal is simple: to bring the thrill of skating fashion to your doorstep swiftly and efficiently. By utilizing multiple warehouses around the world, we’ve streamlined our shipping process to make sure you spend less time waiting and more time enjoying your new kicks.

For more detailed information on shipping, please click the link here.

How can I track my order?

Tracking your order is easy and convenient. Here’s how you can do it:

  • Tracking Number: With every order, we provide a unique tracking number.
  • Tracking Process: Kindly allow up to 2 business days after the processing of your order to receive your tracking number.
  • Track Your Shipment: Click on the following link: TRACK ORDER

Stay informed about the status and whereabouts of your roller skate shoes as they make their way to you. If you have any questions or concerns about tracking your order, feel free to reach out to our customer support team. Your satisfaction is our priority, and we’re here to assist you every step of the way.

What are the shipping costs and delivery times?

We offer standard and express shipping options worldwide to suit your needs. For more detailed information on shipping costs and estimated delivery times, please visit this link. We strive to provide competitive shipping rates and timely delivery to ensure you receive your roller skate shoes promptly.

What payment methods are available?

We offer convenient and secure payment options to make your shopping experience as seamless as possible. You can pay for your roller shoes through the following methods:

Credit/Debit Cards

  • We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, JCB, and Diners Club. Your payment information is processed securely to ensure your financial details are protected.

PayPal

  • Enjoy the flexibility of PayPal for your payment. Use your PayPal balance, linked bank accounts, or credit/debit cards associated with your PayPal account.

Rest assured that we prioritize the security of your payment information and ensure that all transactions are encrypted and handled with the highest level of security.

For more details on our accepted payment methods and the payment process, please click the link or refer to our Payment Information page. Should you have any questions or encounter any issues during the payment process, feel free to reach out to our customer support team. Your satisfaction is important to us, and we’re here to assist you every step of the way.

How do I return or exchange my roller shoes?

To qualify for returns or exchanges, your sneakers must meet the following conditions:

  • Unworn: The shoes must be in their original, unworn condition.
  • Unwashed: They should not have been washed or altered in any way.
  • In Original Packaging: The shoes must be returned in their original packaging.

Trying On Your Sneakers: When trying on your roller sneakers for the first time to test fit and comfort, please ensure that you do so indoors on a clean floor. This helps maintain the pristine condition of the shoes. If you’re considering a return or anticipate a possible exchange, kindly avoid wearing them outside. This ensures that no dirt, grime, or wear occurs, making the return or exchange process smoother.

Please note that we cannot accept returns or exchanges for roller sneakers that have been worn down, washed, disheveled, or altered in any way.

For more detailed information on our refund policy and step-by-step instructions on initiating a return or exchange, please refer to our dedicated Refund Policy page. Your satisfaction matters, and we’re committed to ensuring a smooth and satisfying experience with your roller shoe purchase.

How can I become an ambassador?

Are you passionate about roller skating and stylish footwear? If you have a strong social media presence and a genuine love for our products, we’re excited to explore the possibility of you joining our team as our Ambassador!

As a brand ambassador, you’ll enjoy a range of fantastic benefits, including your own exclusive:

  • Discount code for our products.
  • Free products to enhance your skating gear.
  • Access to our company events and team-building activities.
  • And much more!

If you’re eager to take your roller skating journey to the next level and be a part of our vibrant community, applying to become an Ambassador is simple:

  • Send an email to info@rollerskateshoeswithwheels.com with “NEW AMBASSADOR” as the subject line.
  • Include your social media links, a showcase of your content, and a brief paragraph explaining why you believe you would make an exceptional ambassador.

We’re looking forward to seeing your enthusiasm and creativity! Join us in this exciting adventure as we spread the joy of roller skating and stylish footwear to the world.

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